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Organizations that utilize technology vendors or considering outsourcing vendor processes are faced with an uphill battle when it comes to making a sound decision. Tracking vendor performance and keeping down costs associated in managing IT Outsourcing vendors becomes increasingly difficult without rigorously implementing best practices in managing these vendors’ performance. SPI can expertly develop and implement a comprehensive technology vendor management plan that guarantees dramatic increase in overall efficiencies.
SPI’s Technology Vendor Management Services (TVMS) seamlessly integrate all technology vendor processes, and assist organizations from beginning to end: from vendor selection, to vendor contract management and vendor performance management. Event milestones and budget information are tracked through SPI’s state of the art interface, spiProject®. Implementation and quality control of these services are effortless with SPI’s help and in consonance with current industry best practices.
SPI’s TVMS supports an organization’s IT outsourcing initiative across four dimensions :
- Strategic Analysis of Current Services
- Vendor Contract Management Services
- Vendor Performance Management Services
- Quality / Project Management Initiatives
By implementing TVMS, an organization derives the following benefits :
- Cost effectiveness through consolidation of vendor processes
- Simplification of vendor monitoring systems to enable better control over the different vendors
- Close monitoring for adherence of the vendor services against their respective Statements of Work
- Feed back of vendor performance through detailed reports
- Implementation of industry required quality control measures such as CMMI and ISO9001
- Compilation and auditing of vendor processes for SOX compliance
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