ALWAYS OPEN : Operating a 24 x 7 business that spans the globe requires robust infrastructure that adapts to the ever-changing needs of our clients. At SPI, we have designed our infrastructure with the aim of meeting these constantly evolving needs. We use the latest technologies, such as Voice Over Internet Protocol (VOIP), Video Conferencing, Instant Messaging, and Data Conferencing, to ensure that our resources are constantly able to collaborate with each other and with our clients. This ALWAYS OPEN approach means that the needs of our customers are always well understood and are central in all we do.

Nowhere is this commitment to the ALWAYS OPEN approach more apparent than in our India-based development centers. These facilities have multiple levels of power protection which include:

• Protected commercial power feed on premise
• UPS power to all work areas, with N+1 protection so that even our power protection has protection
• Multiple diesel generators, each capable of carrying the full load of our facility

 We have partnered with the premiere telecom companies on two continents to design and implement a world class networking environment. In the US , our partner is AT&T. We have positioned all critical network assets in AT&T's Atlanta hosting center. In India , our partner is Videsh Sanchar Nigam Limited (VSNL), the leading provider of International Private Line Circuits in India .

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